Technical Assistance
Need an answer about a delivery schedule for a part on order? Is your kiln broken down at 4:00 AM? Want to see the latest list of upgrade packages for your gyratory crusher? Have a nagging operational problem you want to bounce off an experienced troubleshooter? Please use the Contact Map on the right side to locate the contact nearest you.
From Johannesburg to Juneau, FLSmidth Minerals field service staff is strategically located and ready to tackle your toughest installation, commissioning, preventive maintenance, training, and trouble-shooting tasks. When you purchase a new piece of equipment, our field engineers will install it and start it up correctly. Then, training, regularly scheduled inspection, and maintenance service programs can help prevent catastrophic failures and parts shortages.
In the event that something does go wrong and a machine fails, we can help you get it back on line fast. Our troubleshooting skills have been developed over years of servicing the equipment we design as well as other manufacturer's machines.
Here are just a few of the services we provide to maintain high availability of your equipment:
• Tire and roller reconditioning
• Kiln alignment surveys
• Process and mechanical audits
• Winder reconditioning/recertification
• Stress analysis programs
Technical Assistance Services
FLSmidth Excel Cone Crusher Field Service and Technical Support
Maintenance Contracts
FLSmidth Minerals Service Technology Group can keep your equipment running at peak performance levels through total maintenance outsourcing. Who better to understand the daily maintenance and care requirements for your equipment than the people who d
On-Demand Mechanical and Process Troubleshooting
Sometimes, problems occur that you just can't solve no matter how many different approaches you try. Sometimes, they don't occur during regular business hours, either. When a problem occurs, you need a solution fast no matter how complicated the issu